FAQ

How to archive a user and how to restore an archived user

Customer service

Managing statistics

Adding users and groups

Organization Admins and Teachers guide (PDF)

Which courses are available at Skhole?

Login in to Skhole

How do I get my login details for Skhole?

Where can I view Skhole’s news and announcements?

How can I contact Skhole?

How can I join Skhole's team?

Studying at Skhole

How do I study at Skhole?

Did I pass the course?

Skhole's Classroom

How do I use the search function in the e-learning platform?

Can I type my own notes in Skhole?

Technical assistance

What are the technical requirements for using Skhole?

My Skhole login details don’t work

Forgot your username?

I never receive Skhole emails

Forgot your password?

How do I change my password?

I haven’t received the login details

Logging in too many times with the wrong password

What is Two-Factor Authentication (2FA), and why is it important?

The video or audio breaks up

I want to change the language of the e-learning platform

Feature X doesn’t work